Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3 to 5 business days. Once your order ships, we will send a tracking link directly to your email for real-time updates.
What is your return policy for fashion items?▼
We offer a 30-day return policy for all unworn items with original tags. Simply visit our online portal to initiate a return and receive your prepaid label.
Which payment methods do you currently accept?▼
Waimea Online accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay at checkout.
How do you ensure the quality of your clothing?▼
Every garment undergoes a rigorous multi-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure long-lasting durability and superior comfort for our customers.
Explore the Waimea Collection
What Our Customers Say
“The linen shirt fits perfectly and the fabric quality is much better than typical online boutiques.”
“Fast shipping and the dress looks exactly like the photos. I've already received so many compliments.”
“Great customer service and the sustainable packaging was a nice touch. Will definitely be shopping here again.”